3.1
1.87K reviews
500K+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

Raiffeisen E-Banking - simple, fast, secure!

Raiffeisen PhotoTAN is an innovative security tool for login and order approval in Raiffeisen e-banking. It can be used instead of the SMS-TAN. Raiffeisen E-Banking customers can activate Raiffeisen PhotoTAN in E-Banking (“Contract number”> “Settings”> “Security”> “Login method”). Instructions can also be found there.

Functionality:
With this procedure, Raiffeisen E-Banking encodes the login and order data in a colored mosaic. The colored mosaic is then photographed from the screen using the camera integrated in your smartphone. The data contained in the mosaic and the associated release code are decrypted and displayed on the smartphone by this app. By activating the PhotoTAN app once with a personal key mosaic, the mosaic displayed on the screen can only be decrypted using your smartphone.

If you use Raiffeisen Mobile Banking, the PhotoTAN app reads the code in the background on the same device and automatically returns it to Mobile Banking. There is no need to enter the additional code manually.

Your smartphone does not need an internet or telephone connection for this procedure.

Further information can be found at www.raiffeisen.ch/phototan

Legal notice:
We would like to point out that by downloading, installing and using this application, third parties (such as Google) can infer an existing, former or future customer relationship between you and Raiffeisen. By downloading this app, you expressly agree that the data you transmit to Google can be collected, transferred, processed and made accessible in accordance with their conditions. The terms and conditions of Google to which you agree must be distinguished from the legal conditions of Raiffeisen.
Updated on
Feb 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.2
1.79K reviews
Guillaume Meyer
April 30, 2020
Since a few months, the app has been slow. Now when it vibrates after scanning the mosaic, there's always a 1- or 2-second delay, which is terribly annoying. The previous version didn't so that. Also, one should be able to use the front camera, in case the other one is broken. Would give 4 stars with the previous speed and 5 stars for the front camera feature.
3 people found this review helpful
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Raiffeisen Schweiz Genossenschaft
May 1, 2020
Dear Guillaume Meyer. Thank you for your feedback and suggestion for improvement regarding additional possibilities to use the front camera. We are very happy to receive both. Best regards, Raiffeisen PhotoTAN
Jean-Claude Cuenat
May 27, 2021
Crashes on Android. Was simple and good when it worked. The recommendation to send a screenshot is, well, not very practical as the app disalows screenshots :-) ... Issue: Camera shows color matrix, then stops with unknown error. Android 9.0.6 on OnePlus 3T .... 27.Mai... immernoch defekt...
4 people found this review helpful
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Raiffeisen Schweiz Genossenschaft
April 15, 2021
Dear Jean-Claude, Thank you for the feedback. This is a known error. In the meantime our customer service center will help you set up sms at 0844 808 808. Best regards Nayadi Raiffeisen E-Banking
Daniel Pfund
December 17, 2021
Latest version is broken again. Instead of seeing my camera, I have a black area in the middle of the screen! Previous version fixed the issue, but latest version is broken (again)! PS: you disabled screenshots in the app, so how should I provide you a screenshot?
1 person found this review helpful
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Raiffeisen Schweiz Genossenschaft
April 1, 2021
Dear Daniel, Thank you for your feedback. Please send us a printscreen to review@raiffeisen.ch. In the meantime our customer service center will help you set up sms at 0844 808 808. Best regards Nayadi Raiffeisen E-Banking

What's new

Wir haben die App weiter verbessert und Fehler korrigiert.